Operation

Achieve the highest level of efficiency in your organization.

Implementation, automation, security, support and monitoring

From our Operations Support Center, we offer you consulting, planning and implementation of DevOps strategies; through a team of experts, based on best practices and international standards.

Service Management System (SMS)

Planning and implementation of service management.

SOC Scope

IT Assets Monitoring (Availability & Performance).
Configuration Management (CMDB).
Service Level Agreements.
IT Support Incident Management.
Capacity Plan.

KPI’s

We align process, technology and people for:

Task automation.
Monitoring assets through dashboards.
We give 1st and 2nd level support.

OPS Strategy

Adopt and implement best practices such as ITIL, ISO / IEC 20000, SDI in order to align IT services with business needs.

CSOC

We follow a proactive strategy for prevention and early detection, as well as a strategy for response, containment and mitigation of incidents.

Our highly qualified team is responsible for identifying, analyzing and reporting cybersecurity events.

Cloud Services

Optimize and upgrade to improve efficiency and security for IT.

We enable Cloud IT, contributing with innovation and efficiency to the IT of your business

IT Optimization

Application and Data Modernization

Security

AWS Cloud Migrations & Private Cloud

We use the best cloud technology practices for design, implementation, resource management and cost optimization.

Application lifecycle automation

We design and implement an infrastructure automation strategy, from server configuration to deployment, simplifying workflows and optimizing tasks.

Cloud Architecture and Consulting

We carry out an in-depth analysis of your business to propose an ecosystem of cloud services that meets the current and future needs of our customers, improving the performance and productivity.