Managed IT Services
We optimize, protect, and scale your technological infrastructure, ensuring uninterrupted operations that align with your business goals
Key areas of our Managed Services
IT Service Management +
- IT asset management
- Deployment and release practices
- Comprehensive monitoring and observability
- Incident management and resolution
- IT operations automation
- Database administration
- Dashboards and analytics
IT Service Management
Service provision practices
- Service continuity and availability management
- Service level management
- Capacity management
- Information security management
Control practices group
- IT asset management
- Configuration management
- Change management
Delivery practices group
- Release management
Resolution practices group
- Monitoring and event management
- Incident and problem management
- Observability with Datadog
Databases
- Administration
- Implementation and configuration
- Upgrade and Migration
- Fine tuning
- Technology assessment
IT operations automation
- Task and process automation
- Infrastructure as code
- ITSM tools implementation and configuration
Dashboards and Analytics
- Data and KPI visualization
- Business status Dashboard
Managed Cybersecurity Services +
- Perimeter and application security
- Cloud protection
- Advanced threat detection and mitigation
- Risk management
- Security incident monitoring and response
- SOC
Managed Cybersecurity Services
Perimeter and application protection
- Next-Generation Firewall (NGFW) Administration
- Intrusion Detection and Prevention Systems (IDS/IPS)
- Network Segmentation
- VPN (Virtual Private Network)
- WAF (Web Application Firewall)
Cloud protection
- Virtual Firewall Administration
- CSPM (Cloud Security Posture Management)
- CASB (Cloud Access Security Broker)
Advanced threat protection
- SIEM (Security Information and Event Management)
- SOAR (Security Orchestration, Automation & Response)
- XDR (Extended Detection & Response)
Risk management
- Technology vulnerability analysis
- Secure code analysis
- Penetration testing (Pentesting)
SOC
- 24/7 Security event monitoring
- Security event correlation
- Incident and problem management
Cloud Services +
- Infrastructure, Platform, and Software as a Service (IaaS, PaaS, SaaS).
- Application and data security & monitoring in the cloud.
- Backup, disaster recovery, and high availability.
- IT modernization and optimization.
Cloud Services
TWe transform your data into actionable information to help you make better decisions.
- Infrastructure as a Service (IaaS)
- Platform as a Service (PaaS)
- Software as a Service (SaaS)
- Application lifecycle optimization
Security
- Integrity, confidentiality and availability of information
- Incident prevention, detection and mitigation
- Application availability
- Backup and disaster recovery
- Monitoring and management of cloud application and data security
- Identity and Access Protection (IAM)
- File Integrity Monitoring (FIM)
Application and data modernization
- Cloud migration
- Legacy application architecture redesign
- Transformation to auto-scalable architectures
- Infrastructure as code
Explore our platforms
Anticipate failures, improve your performance and optimize the observability of your company with our Managed Services powered by Datadog
Advantages of Implementing
Our Managed Services
Let’s connect and create together
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Technology stack
DevSecOps >
Database & Big data >
Security >
Management & Monitoring >
Analytics & Productivity >
DevOps Pipeline
Source Code
CI/CD Server
Test & Scan
Artifacts
Deploy
Monitoring
DevSecOps Pipeline
Tailored services and solutions for every industry
Financial
Protect your data, enhance customer experience, and optimize all your processes
Retail
Streamline your operations and deliver a better shopping experience
Manufacturing
Automate your processes, improve production, and strengthen the supply chain
Telecommunications
Manage fleets, optimize routes, and ensure efficient deliveries
Why choose CITI?
Leading Mexican company in the design, implementation, and management
of IT solutions in Mexico and the United States
+30
years of
market experience
+150
clients across
eight industries
50M
average
monthly
transactions
+70%
mexicans
use our
technology
Certifications and Partnerships

Information Security Certificate No. 2018CRI-059

IT Services Certificate No. 2021CRG155



